Head of Delivery

About Us

Ready for your next challenge? Then join D55. We are a team of enthusiastic problem solvers working on innovative cloud native applications and products. You will work as part of a small highly skilled team to deliver products that solve industry problems largely in the Energy and Sustainability sectors. We have an office on Oxford Road in Manchester and can support remote working.

What you can expect from us

We pride ourselves on choosing the right technology for the job. As such we have an ever-evolving tech stack. We work on greenfield development as well as helping our clients rearchitect legacy applications onto AWS where we are a Select Consulting Partner. We are a small but highly skilled team of system architects, developers, QAs and product owners with a great track record of successful delivery. We like to get stuff done but always focused on quality. As such you will be responsible and accountable for your workload in a culture of supportive leadership. We’re not at all corporate and try to keep all processes as lean as possible.

Will you thrive at D55?

The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. You must be willing to keep abreast of and learn new and emerging technologies to meet our clients’ needs. As such you will have a significant impact on the business for years to come. If you can think of a better way to do something tell us and let’s give it a go. Key qualities we look for;

Pragmatic mindset
Understanding of the commercial realities and the need to get things done
A personal growth mindset, a desire to learn and try new things and ways of doing them
Ownership and accountability for your workload and communication of updates
A continuous improvement mindset
Agility

Role

Your primary responsibility will be to build strong working relationship with our clients so that you can coordinate the activity across internal and external teams. Ensuring that critical path activities are understood and delivered on. Working on multiple time horizons you will communicate progress on things currently with the squads for delivery and be working with the clients to ensure enough work is being prepared to keep the squads fully utilised. You will manage handoff between squads ensuring minimal wait times. There may be an occasional requirement to have out of hours discussions with our client’s customers who are based in different time zones.

Job knowledge and experience

This is a client facing role so the experience of building excellent relationships is essential, in order to seek out opportunities to up sell and cross sell our services. The ability to manage the client and at times our client’s customers, managing expectation and where necessary coordinate their activity
Coordinate activity across multiple squads to ensure squads are fully utilised and things do not fall between the gap where handoffs exist
Clearly communicate project status to all relevant stakeholders
Build good relationships with the team
Supporting new business development opportunities to help grow D55
Line management of squad line managers – appreciation, coaching, evaluation
Project mgmt. – Manage scope creep but embrace change, clearly communicate timelines and progress, solve problems or escalate where necessary, track critical path deadlines and provide reporting metrics
Coordinate activity for the delivery of projects across the development team
Knowing the skills of the team and matching skills to the tasks
Comfortable working across multiple projects at the same time
Worked to Agile principles

Technical skills

Interpreting the overall plan and joining the dots so that the team can deliver the detailed plan
Agile culture clearly focused on Quality and continuous improvement
Knowledge of Kanban methodology and processes
Able to engage with a technical team to get work completed to the right standards
Experience of System migration projects will be essential
Experience of working in successful multi squad development environment
Knowledge of the Energy industry
AWS business accreditation

Behaviours

Customer focused taking ownership and personal responsibility for delivery
Build relationships, manage and sustain complex relationships
Creating a culture of an Agile mindset in terms of delivery and quality
Ability to ask the right questions, solve problems, understand a new industry and its processes
Interpreting the overall plan and joining the dots so that the team can deliver the detailed plan- taking the complex and breaking it down in manageable pieces for the team
Pragmatic flexible approach to delivery
Solution focused logical approach
Facilitate workshops, discussions and requirement gathering so that the definition of done is clear to everyone
Manage delivery and prioritisation of activity and resources across the project
Manage the flow for delivery by each squad
Desire and curiosity to understand the technical details

Outcomes

Be the focal point of client communication and interaction with D55 by building strong relationships with the client
Creating a focus and direction for the activity between D55 and our client’s
Clear priority of work to be completed – not starting new work before finishing inflight work
Creating a focus and direction for the activity between D55 and our client
Ability to meet deadlines
Operationally deliver on the goals set in the timescales required - get stuff done
Continuous improvement metrics – velocity, retrospectives, reduce std deviation
Engendered a culture of team responsibility to deliver
Weekly communication of project status

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